Frequently Asked Questions

What is a GFCI outlet? 

  • A Ground Fault Circuit Interrupter (GFCI) is an outlet that shuts off automatically if it detects a short circuit to ground.

  • GFCIs are required in certain places, like bathrooms, kitchens, and garages.

  • GFCIs have "RESET" and "TEST" buttons.

Why do lights flicker?

  • Flickering lights can be caused by a number of issues, including:

    • A loose or defective light bulb 

    • An overloaded circuit 

    • A faulty switch or outlet 

    • An issue with the electrical panel 

  • If your lights are dimming, you can call your power company to check for defects in your power supply and connections. 

What is an electrical service?

  • An electrical service is the equipment, materials, and conductors that move power from the utility system to a property's wiring system. 

  • The most common residential electrical service in North America is the single phase three wire, also known as the Edison system. 

  • The standard electrical service for new homes and updated service panels is 200 amps. 

Are LED Lights Better Than Incandescent?

LED lights are generally considered better than incandescent bulbs for several reasons. They are much more energy-efficient, using up to 90% less energy than incandescent bulbs for the same amount of light. They also last significantly longer, reducing the need for frequent replacements. Additionally, LED lights produce less heat and are more environmentally friendly

What Does “Grounding” Mean?

Grounding in electrical systems refers to the practice of connecting the electrical system to the earth. This is done to ensure safety by providing a path for excess electrical current to disperse harmlessly into the ground in case of a fault, such as a short circuit. This helps to prevent electric shock, electrical fires, and damage to appliances.

How Do I Reset My Breaker After It Has Tripped?

To reset a tripped breaker, first, ensure that you have resolved the issue that caused the trip, such as unplugging overloaded appliances or fixing short circuits. Then, find your circuit breaker panel, locate the tripped breaker (usually in the “off” position or in a middle position between “on” and “off”).

Switch it fully to the “off” position and then back to the “on” position. This should reset the breaker and restore power to the circuit. If it trips again immediately, you may have an unresolved electrical issue that needs professional attention.

What is an AFCI and what does it do?

AFCI stands for Arc Fault Circuit Interrupter. When you are running the vacuum and the plug accidentally pulls out of the wall and you see that spark – that is electricity “arcing”. An AFCI breaker is designed to detect arcing, which could indicate a loose connection. When an AFCI breaker trips, it’s important to determine the cause and whether there may be a hazard present.

Can I change a circuit breaker out myself?

We highly recommend having a licensed professional do this for you. Failure to shut off the panel completely or touching dangerous areas of the panel could result in serious injuries or a fire hazard.

Why does only half of my house have power?

This is usually something that has happened gradually over time. The first sign may have been light “pulsing” when running appliances, like the dryer or AC unit. Losing power in half of the house is usually caused by, what is called, “losing a leg”, meaning one of the two power wires has a bad or loose connection. This can either be caused by the wires coming into your house, which would need to be fixed by the city utilities company. If you suspect this, the utility company will often test and fix this at no charge. It can also be caused by the wiring running from your electrical meter or panel to your house. If this is the case, a licensed electrician can help diagnose and resolve the issue inside your home.  Either way, this issue should be addressed quickly, as it could be potentially hazardous.

How long can I use an extension cord for power?

Extension cords are not designed to be used for permanent power, but they are safe to use temporarily if they are not damaged and are functioning properly. Be sure to regularly examine your extension cords. If there are nicks, exposed wires, or the end is falling off, it’s time to get a new cord.